by Heather Townsend | 28, May 2019 | onboarding
Your ultimate 7 step guide to onboarding new clients to your accounting firm (+ downloadable checklists!) FollowFollow FollowFollow Get your new client onboarding right and you create a loyal client who buys more from you and regularly refers your firm for life. Get...
by Heather Townsend | 21, May 2019 | Performance and development conversations
The best 12 questions to ask an employee during their performance review FollowFollow FollowFollow Performance reviews can be powerful tools when used correctly as they create a strong line of communication between manager and employee which constantly stays open. You...
by Heather Townsend | 14, May 2019 | Attracting, developing and retaining staff, Growth Vision
9 different (but highly effective) ways to attract high-quality staff to your small accountancy firm FollowFollow FollowFollow We all think about our ‘ideal client,’ the type of people that we want to work with and the type of work that we want to win, but do you do...
by Heather Townsend | 7, May 2019 | Buying or selling an accountancy practice
The Dangers of Growing an Accountancy Practice from Scratch (and Why Buying One maybe Better!) FollowFollow FollowFollow Are you thinking of starting your own accountancy practice from scratch? While owning your own firm can be an incredibly rewarding experience, this...
