by Heather Townsend | 28, May 2019 | onboarding
FollowFollow FollowFollow Get your new client onboarding right and you create a loyal client who buys more from you and regularly refers your firm for life. Get it wrong, and you either set up an unhappy client from the get-go or you lose them within the first 3...
by Linda Ebsworth | 21, May 2019 | Performance and development conversations
FollowFollow FollowFollow Performance reviews can be powerful tools when used correctly as they create a strong line of communication between manager and employee which constantly stays open. You can use this line to tweak performance issues and to reinforce positive...
by Linda Ebsworth | 14, May 2019 | Attracting, developing and retaining staff, Growth Vision
FollowFollow FollowFollow We all think about our ‘ideal client,’ the type of people that we want to work with and the type of work that we want to win, but do you do this with your employees? Do you think about the type of employee you want in your firm? High-quality...
by Heather Townsend | 7, May 2019 | Buying or selling an accountancy practice
FollowFollow FollowFollow Are you thinking of starting your own accountancy practice from scratch? While owning your own firm can be an incredibly rewarding experience, this article outlines the potential dangers that you need to be aware of when building a firm from...
