Posts by Heather Townsend
How to make the right recruitment decisions and save a lot of heartache later
How to make the right recruitment decisions and save a lot of heartache later In this post, we discuss some key ideas to help you ensure you make the right recruitment decisions and save a lot of heartache later. It is a fragment of our full webinar Performance Management 101: Learn how to get team…
Read MoreWhy relying on referrals is NOT the best way to grow your small accountancy practice
When it comes to growing your accountancy firm many firms rely on referrals as their main route to market. This is a dangerous strategy and can lead to problems. This article explains why.
Read More11 mindset shifts you need to make or risk sabotaging the growth of your small accountancy firm
11 mindset shifts you need to make or risk sabotaging the growth of your small accountancy firm There are many books out there on growing a business, indeed many which will help you grow your accounting firm. I found many designed for small business owners to excel at leadership and management, but what I haven’t…
Read MoreHow to stop upwards delegation (particularly when working remotely)
How to stop upwards delegation (particularly when working remotely) How many times have you said “oh, just give it to me. I’ll get it done?” Delegating isn’t an easy thing for most managers to do and it’s even harder when your whole team is working remotely. When employees are struggling, especially if it’s a task…
Read MoreEfficient Virtual Meetings 101: The basics to purposefully running effective meetings with your virtual team.
Efficient Virtual Meetings 101: The basics to purposefully running effective meetings with your virtual team. When we start diving into how to establish trust within a virtual team, soon we realise a lot of it has to do with communication, and with having the right touchpoints with your staff. And again, if you run a…
Read More5 tips that will help you trust work gets done with a virtual team
5 tips that will help you trust work gets done with a virtual team In our previous article on how to establish trust in a virtual team, we talked about everything you need to know to understand how trust builds up within a team. And we also shared tips on how, as the owner of…
Read MoreHow to optimise your small accountancy firm’s website for a post-covid/virtual future
How to optimise your small accountancy firm’s website for a post-covid/virtual future The world has been trundling along towards a virtual future, particularly in the last two or three decades, but I think it’s safe to say that the COVID-19 pandemic has thrown us forward considerably. With millions of people worldwide having to work from…
Read MoreThe ultimate guide on how to establish trust within a virtual team
The ultimate guide on how to establish trust within a virtual team Working with a virtual or hybrid team needs much more trust to be present for the team to work together effectively. In fact eight out of ten of our club members have been concerned at some point during lockdown about how they are…
Read More5 ways to hack your brain to find the inner resources of strength to retain your sanity and business through lockdown 2 and busy season
5 ways to hack your brain to find the inner resources of strength to retain your sanity and business through lockdown 2 and busy season So, lockdown 2 starts at the start of busy season with the news of the extension of Furlough for another month. What have accountants done to annoy the government this…
Read MorePsychological Safety: The game changer when you are leading a high performing virtual team
Psychological Safety: The game changer when you are leading a high performing virtual team Do you remember when you were in high school, how you spent most of your time trying to fit in? Many of us learned we couldn’t speak our mind at an early age because that’s not what was done. And we…
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