by Heather Townsend | 1, Oct 2019 | Business Development, Marketing, Winning new business
Leading yourself and your staff FollowFollow FollowFollow I was preparing for a call with a long standing client of mine. His agenda before the call indicated that he was very concerned about his billing in quarter 2 due to the summer months and impact of Brexit. So I...
by Help Excedia | 9, Sep 2019 | Business Development, Client service, Time and headspace
FollowFollow FollowFollow How do you get information from clients when asked so you don’t have to personally chase them? After all, your life as a small accountancy firm owner would be so much easier if clients got their information to you, when asked, in the...
by Heather Townsend | 3, Sep 2018 | Business Development
FollowFollow FollowFollow There I was sitting on a hot, stuffy, cramped tube train under London, heading to a meeting I really didn’t want to go to and shouldn’t have been going to, worrying about yet another morning disappearing from my diary that I couldn’t...
