by Heather Townsend | 23, Feb 2020 | Business Development, Pricing, Profitability
How to easily increase the perceived value of your accountancy firm’s services FollowFollow FollowFollow I’ve had more than a few discussions lately about value based pricing for accountants, in all of which I’ve explained how pricing, at least effective pricing, is...
by Heather Townsend | 22, Jan 2020 | Business Development, Leading yourself and your staff
How to stop being a bottleneck in your growing accounting firm FollowFollow FollowFollow Are you being a bottleneck in your small accountancy firm? Do you think that you might be doing something that’s stopping your firm from growing? Sometimes, we might be...
by Heather Townsend | 20, Jan 2020 | Business Development, Client Management, Delegation, Operations, Time and headspace
How to get your clients to go to a team member first (not you!) FollowFollow FollowFollow As an accounting firm grows, so does the amount of work and number of employees. To grow sustainably, at some point accounting firm owners need to start delegating the tasks to...
by Heather Townsend | 1, Oct 2019 | Business Development, Marketing, Popular articles - Winning bigger and better clients, Winning new business
Two things to check before you panic with your business development FollowFollow FollowFollow I was preparing for a call with a long standing client of mine. His agenda before the call indicated that he was very concerned about his billing in quarter 2 due to the...
by Heather Townsend | 9, Sep 2019 | Business Development, Client service, Time and headspace
How to get information from clients when asked without chasing after them FollowFollow FollowFollow How do you get information from clients when asked so you don’t have to personally chase them? After all, your life as a small accountancy firm owner would be so...
by Heather Townsend | 3, Sep 2018 | Business Development
3 easy ways for accountants to stop wasting time with business development activities that go nowhere FollowFollow FollowFollow There I was sitting on a hot, stuffy, cramped tube train under London, heading to a meeting I really didn’t want to go to and shouldn’t have...
